SHIPPING & DELIVERY
1. How long does the processing time take?
The processing time usually takes 1-2 business days.
2. How long will it take until I receive my order?
Due to high demand, the delivery times range from 7 to 21 business days.
3. Are there shipping costs?
Shipping within the USA is free for orders over USD 90. For deliveries to Switzerland, shipping is free for orders over CHF 200, and for Germany and Austria, it is free for orders over EUR 150.
4. Where do we ship to?
We ship to the USA, Switzerland, Germany, and Austria.
RETURNS
1. Are there any costs for the return?
Yes, returns must be covered by the customer themselves.
2. How long can I return the products?
After receiving the goods, you can return them within 14 days.
3. How long does the processing of the return take?
The processing of your return takes up to two weeks.
4. In what condition must the product be returned?
The product must be unworn or unused with the tag in order to be eligible for a refund.
CONTACT
1. How can I contact you?
You can feel free to contact us via email. Our email address is pinkstarlightboutique@gmail.com. We respond within 48 hours. We also have a contact form through which you can reach out to us.